سياسة الاستبدال و الاسترجاع

Return and exchange policy at Dem Store To ensure your satisfaction, you can return or exchange any product within 7 days of receiving the order, for any reason, whether you did not like the product or it was defective. Conditions for return and exchange: • The product must be in its original packaging, with all accessories, and in new condition without use. • Dem Tech Store bears the full cost of return if the product is damaged or does not match your order. • After receiving the product and verifying its condition, the amount will be refunded to your account. Return method: Contact us via WhatsApp 0559932700, and we will arrange the return procedures easily and quickly. Refund method: • Payment by credit card or Mada: The amount will be returned to the same card within a maximum of 10 working days. • Payment via bank transfer or cash on delivery: We will contact you to provide us with your bank account information to complete the refund process. Dem Store – Your satisfaction is our priority